How To Get In Touch With Lebara Customer Care

How To Contact Lebara

When looking to get in touch with Lebara, whether you’re seeking customer support or have inquiries about their services, multiple contact channels are available for your convenience.

Lebara prides itself on providing a robust mobile network with a focus on international calling and offers several ways for you to reach out, ensuring that your experience as a customer is both heard and valued.

lebara customer care

You may choose to interact with Lebara’s customer service team directly through their online chat support, available on their official website, should you prefer speedy assistance digitally.

Alternatively, for more personalized service or for matters that might require more detailed attention, calling their dedicated customer support number allows you to converse with a representative who can provide real-time assistance.

Lebara’s commitment to customer service is also evident in the support they offer across various platforms, including social media.

For convenience, you can email or message them through platforms like Facebook, where their team is available to assist with any issues or questions you may have regarding the Lebara mobile network.

Their comprehensive customer care is designed to ensure that your needs are met with efficiency and convenience.

Contacting Lebara Customer Care

Lebara Mobile offers various avenues for you to reach out to their customer service team. Whether you prefer to call, seek online assistance, or require face-to-face help, Lebara has options tailored to meet your needs.

By Phone

To connect with a Lebara customer care representative over the phone, you can dial 126 122 from your Lebara mobile, which connects you directly to customer support. For calls from any other phone within Australia, the Lebara contact number is 1300 126 122.

If you’re abroad, reach out to their helpline at +612 8622 6500. Phone lines are open Monday to Friday, 8 AM to 8 PM and on weekends from 9 AM to 6 PM Sydney time.

  • Lebara Mobile from within Australia: Call 126 122
  • Other phones within Australia: Call 1300 126 122
  • From overseas: Call +612 8622 6500 Operating Hours: Mon-Fri 8 AM – 8 PM, Sat-Sun 9 AM – 6 PM Sydney time

Online Support

For digital support, Lebara’s customer service platform offers a live chat feature. You can also send your queries via email to their client service team.

Online assistance is available via the Lebara support page, which provides detailed help on various topics, including voicemail setup, international call rates, and guidance on network coverage.

  • Live Chat Support: Available on Lebara’s website
  • Email: Detailed inquiries can be sent through the official channel

Retail and In-Person Assistance

For direct assistance, you may visit any authorized Lebara retail outlet. Representatives are available to provide personalized help with your device, network concerns, and plan adjustments.

Check the coverage and find your nearest outlet on Lebara’s network provider page.

  • In-Person Support: Visit a local Lebara retail store
  • Device Setup & Plan Adjustments: Assistance available at retail outlets

Network Information and Support

Lebara Australia offers extensive support for network-related issues, ensuring that you have a smooth experience with your mobile service.

Understanding Lebara’s Network

Lebara uses the Vodafone Network one of Australia’s most extensive networks, providing you with reliable 4G and 5G coverage.

The network allows high-speed internet access and high-quality call services across the country. By checking the Network Coverage, you can determine the availability of these services in your area.

Troubleshooting & FAQs

Troubleshooting: If you encounter any issues with Lebara’s network services, there are several steps you can take.

First, ascertain your device compatibility with 4G and 5G to ensure that it isn’t a hardware limitation.

If you are experiencing disruptions or poor quality, it could be attributed to multiple factors like building construction or high traffic volumes.

FAQs: Lebara’s Support page offers a comprehensive list of frequently asked questions that can assist you with common issues, such as connecting to the 5G network and Wi-Fi calling.

If your concerns persist, you can reach out directly through Lebara Australia contact points for more personalized assistance or visit our hub to learn how to switch providers if you’re finding contact to be impossible.


  • David Everson

    Telecommunications & Technology enthusiast, I have worked multiple years in the telco and tech space, so have a strong passion towards delivering terrific insights.

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