How to Set Up an eSIM in 2024

eSim Tech

The realm of mobile connectivity is undergoing a transformation, driven by innovative solutions like the eSIM. This embedded SIM card technology eliminates the need for physical cards, offering various advantages to users.

Benefits of eSIM:

  • Simplified Provider Switching: Effortlessly transition between network operators without requiring physical card replacements.
  • Enhanced Device Flexibility: Free up the physical SIM slot, enabling the use of multiple lines or sharing your number across compatible devices.
  • Improved Security: Reduced risk of physical SIM loss or damage enhances the security of your mobile connectivity.

Ready to experience the convenience of eSIM? This guide outlines the steps involved in its implementation for 2024:

  1. Device Compatibility: Verify if your mobile device supports eSIM technology. Consult your device manufacturer or relevant documentation for confirmation.
  2. Network Operator Selection: Choose a mobile network operator that offers eSIM services. Their websites or customer service representatives can provide further information.
  3. eSIM Acquisition: Obtain the eSIM from your chosen operator. This may involve receiving a QR code, downloading an app, or directly activating it through their platform.
  4. Activation Process: Follow the specific instructions provided by your operator, which typically involve scanning the QR code, completing an app-based activation, or performing a direct activation on their platform.

Note: As eSIM technology is still evolving, certain technical limitations or operator-specific procedures may be encountered. In such cases, the support team of your chosen operator can guide you through any difficulties.

What is an eSIM?


An eSIM, short for embedded SIM, is a digital SIM card that is built into your device, eliminating the need for a physical SIM card.

Instead of inserting a physical card into your phone, you can simply download an app or scan a QR code to activate your eSIM.

This digital technology allows you to switch mobile providers easily, freeing up your phone’s physical SIM slot for other purposes.

Benefits of Using an eSIM

Using an eSIM offers several advantages over traditional SIM cards. Here are some key benefits:

Flexibility and Convenience

With an eSIM, you are not tied to a specific physical SIM card. This means you can switch mobile providers instantly, as long as the new provider supports eSIMs.

No more waiting for a new SIM card to arrive in the mail or visiting a store to make the switch.

Dual SIM Functionality

By using an eSIM, you can turn your phone into a dual SIM device. This is especially useful if you have a work number and a personal number but don’t want to carry two separate phones.

You can also take advantage of different network coverage by using two SIMs simultaneously.

Compatibility with Smartwatches and Wearables

eSIMs allow you to share the same mobile number between your smartphone and compatible devices like smartwatches.

This means you can make and receive calls, send messages, and access cellular data on your smartwatch without needing a separate SIM card.

Easy International Travel

If you travel frequently, an eSIM can make your life much easier. Instead of swapping out SIM cards every time you visit a new country, you can simply activate a local eSIM on your phone.

This allows you to enjoy affordable data plans and stay connected wherever you go.

Mobile Providers with eSIM Support

While eSIM technology is still relatively new, an increasing number of mobile providers in Australia are offering eSIM support.

As of 2024, major providers such as Telstra, Optus, and Vodafone all provide eSIM services. It’s important to note that different providers may offer varying levels of support for eSIMs.

For example, Optus supports eSIMs for compatible smartphones and wearables, while Vodafone also includes tablets in their eSIM offerings.

It’s worth exploring the options provided by each provider to find the best eSIM plan for your needs.

Phones that Support eSIM

eSIM technology is becoming more widespread, and many flagship smartphones now support eSIM functionality.

If you’re in the market for a new phone, here are some popular models that support eSIM in Australia:

  • Apple: iPhone 15, iPhone 14, iPhone 13, iPhone 12, iPhone 11, iPhone XS, iPhone XR, iPhone SE (2020 and newer)
  • Samsung: Galaxy S23, Galaxy S22, Galaxy S21, Galaxy S20, Samsung Galaxy Z Fold and Galaxy Z Flip devices
  • Google: Pixel 8, Pixel 7, Pixel 6, Pixel 5, Pixel 4a, Pixel 4, Pixel 3a
  • OPPO: Find X5 Pro, Find X3 Pro, Find N2 Flip (and newer)
  • Motorola: Razr 40 Ultra, Razr 40

It’s important to note that eSIM compatibility may vary between regions and specific device models. Always double-check the specifications and availability of eSIM support before purchasing a new phone.

Smartwatches and Wearables with eSIM Support

If you’re interested in using eSIM technology with a smartwatch or wearable device, there are several options available in the market. Here are some popular smartwatches and wearables that support eSIM in Australia:

  • Apple: Apple Watch Series 9, Apple Watch Ultra 2, Apple Watch SE, Apple Watch Nike, Apple Watch Hermès
  • Samsung: Samsung Galaxy Watch, Galaxy Watch Active 2, Galaxy Watch 3, Galaxy Watch 4, Galaxy Watch 5, Galaxy Watch 6
  • Google: Google Pixel Watch, Google Pixel Watch 2

When using eSIMs with wearables, it’s important to note that you’ll need the LTE variant of the device for cellular connectivity. Additionally, you may have to purchase a plan add-on from the same network provider as your smartphone to enable the sharing of your mobile number between devices.

How to Swap to an eSIM

If you’re ready to make the switch to an eSIM, the process is relatively straightforward. Here’s a step-by-step guide on how to set up an eSIM on your device:

  1. Ensure that your device is connected to a Wi-Fi or cellular network.
  2. Contact your mobile provider (such as Telstra, Optus, or Vodafone) to request an eSIM activation or transfer from a physical SIM card.
  3. Follow the instructions provided by your mobile provider to activate your eSIM. This may involve downloading an app or scanning a QR code.
  4. Restart your device to complete the eSIM activation process.

It’s worth noting that the exact steps may vary depending on your mobile provider and device model. If you encounter any issues during the setup process, reach out to your mobile provider’s customer support for assistance.

Optus eSIM Plans

Optus is one of the major mobile providers in Australia that offers eSIM support. If you’re considering Optus as your eSIM provider, here are some key details about their eSIM plans:

  • Optus supports eSIMs on all postpaid plans, as well as several prepaid plans.
  • Their postpaid plans include features like 5G-readiness and data-sharing options.
  • Optus also offers a range of prepaid plans that are compatible with eSIMs.

To set up an eSIM with Optus, follow these steps:

  1. Ensure that your eSIM-compatible device is connected to a Wi-Fi network.
  2. Install the My Optus app and log in.
  3. In the app, select “More” from the menu, then navigate to the eSIM section.
  4. Follow the on-screen instructions to download and activate your eSIM.

If you prefer a prepaid mobile plan with eSIM support, Optus provides a variety of options to suit your needs.

Vodafone eSIM Plans

Vodafone is another major mobile provider in Australia that offers eSIM services. Here’s what you need to know about their eSIM plans:

  • Vodafone supports eSIMs on both postpaid and prepaid plans.
  • Their postpaid plans offer features like 5G-readiness and no excess data charges.
  • Vodafone’s eSIM support extends to smartphones, tablets, and compatible wearables.

To set up an eSIM with Vodafone, follow these steps:

  1. Ensure that your eSIM-compatible device is connected to a Wi-Fi network.
  2. Before you start the setup process, have your eSIM QR code and confirmation code on hand.
  3. On an Apple device, go to Settings > Mobile > Add Mobile Plan and follow the instructions to scan the QR code or enter the details manually.
  4. On a Google device, go to Settings > Network & Internet > Mobile network > Add mobile plan and follow the instructions to scan the QR code or enter the details manually.

Vodafone also offers prepaid plans that support eSIMs, providing flexibility for different usage preferences.

Telstra eSIM Plans

Telstra, one of the leading mobile providers in Australia, also supports eSIM technology. Here’s what you need to know about their eSIM plans:

  • Telstra offers eSIM support for smartphones, tablets, and compatible Windows PCs.
  • Their eSIM plans include features like 5G-readiness and data-sharing options.
  • Telstra provides both postpaid and prepaid plans that are compatible with eSIMs.

To set up an eSIM with Telstra, follow these steps:

  1. Ensure that your eSIM-compatible device is connected to a Wi-Fi network.
  2. Use your device’s camera to scan the QR code provided by Telstra or follow the instructions provided by their app.
  3. Enter any additional required information and confirm the activation.

Telstra’s eSIM plans provide a range of options for different usage needs and preferences.

FAQs About eSIM

As you explore the world of eSIMs, you may have some questions. Here are answers to some frequently asked questions about eSIMs:

Q: Does using an eSIM cost extra? A: No, signing up for an eSIM through a mobile provider does not typically incur any additional costs. However, you may still have to pay for the mobile plan and any associated fees.

Q: Can I still use my physical SIM after switching to an eSIM? A: No, once you activate an eSIM, your physical SIM card will be deactivated and no longer usable. If you wish to switch back to a physical SIM in the future, you will need to contact your mobile provider.

Q: Can I use eSIMs for roaming? A: Yes, in most cases, you can use eSIMs for global roaming. However, the specific details and availability may vary between mobile providers. It’s always best to check with your provider before traveling.

For more FAQs about eSIMs, consult the resources provided by your mobile provider or visit their website.

Troubleshooting Tips

While setting up an eSIM is generally a smooth process, you may encounter some challenges along the way. Here are a few troubleshooting tips to help you overcome common issues:

  • Ensure that your device is connected to a stable Wi-Fi or cellular network during the setup process.
  • Double-check that your device is compatible with eSIM technology.
  • If you’re experiencing activation issues, contact your mobile provider’s customer support for assistance.
  • Restart your device if you encounter any glitches or errors during the setup process.

If you’re still experiencing difficulties, consider reaching out to your mobile provider for personalized support and guidance.


Congratulations! You’ve now learned how to set up an eSIM in 2024. With the convenience and flexibility of eSIM technology, you can easily switch mobile providers, free up your phone’s physical SIM slot, and enjoy seamless connectivity across multiple devices.

Whether you choose Optus, Vodafone, Telstra, or another mobile provider, follow the step-by-step instructions provided by your provider to activate your eSIM and start enjoying the benefits of this innovative technology.

Embrace the future of mobile connectivity with eSIMs and unlock a world of possibilities in the palm of your hand.


  • David Everson

    Telecommunications & Technology enthusiast, I have worked multiple years in the telco and tech space, so have a strong passion towards delivering terrific insights.

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