iiNet Business Internet: Suitable For Your Business?

iiNet Business Internet

Choosing the right internet service provider is crucial for businesses of all sizes, as reliable connectivity underpins many modern business operations.

iiNet, a company offering business internet solutions, positions itself as a competitive option in the market.

Their services cater to a range of business needs, providing various plans that promise to support the day-to-day functions of a company effortlessly.

With the availability of high-speed fiber options and NBN (National Broadband Network) plans, iiNet aims to deliver internet solutions that meet the specific demands of businesses, large or small.

In this review, we’ll go into detail about the iiNet Business Internet services and if they’re a great choice for your business.

iiNet Business Internet

The versatility of iiNet’s offerings is evident through their tailored plans that accommodate different levels of usage and operational needs.

Their NBN business plans are structured to provide flexibility, with options built around NBN 50 and NBN 100 to suit different data requirements and budget considerations.

Complementing these core offerings are add-on features like BizPhone, which is a VoIP Business Phone that is packed with cloud PABX features and includes all unlimited AUS local, standard & mobile calls for $29.95 per month.

Evaluating iiNet as a business internet provider involves considering aspects such as reliability, speed, customer service, and cost-effectiveness.

Their claim to offer Australia’s best value small business phone and internet packages, along with scalable solutions like their 400Mbps business fiber internet, suggests an understanding of the growing need for robust and adaptable connectivity solutions that can evolve in tandem with a business.

With these considerations, iiNet strives to position itself as a go-to provider for businesses seeking a dependable internet service partner at an affordable price for business.

Service Overview

iiNet Business Internet

iiNet Business Internet provides a detailed suite of internet services suited for various business needs, from small-scale operations to larger enterprise requirements.

They offer diverse connection types including NBN, satellite internet, along with additional services such as business phone solutions and enhanced Wi-Fi options.

NBN Solutions

iiNet offers various business NBN plans designed to accommodate the needs of different business sizes and types. Their plans typically feature:

  • Speed: Multiple tiers to match operational demands, such as NBN 50 and NBN 100 options.
  • Data: Some plans come with unlimited data, ensuring businesses can operate without fear of overage charges.
  • Included Extras: Many plans include a static IP address, which can be crucial for businesses running their own servers or websites.

Satellite Internet

For businesses in rural or underserved areas where traditional broadband is unavailable, iiNet provides satellite internet solutions. These plans are characterized by:

  • Availability: Geographically independent, offering internet where other services may not reach.
  • Plans: A range of options tailored to different usage levels and business requirements.

Additional Services

iiNet expands its offerings with additional services aimed at supporting businesses, such as:

  • BizPhone: A hosted phone system that works over the internet – ideal for small to medium businesses.
  • Better Wi-Fi: Solutions designed to enhance Wi-Fi coverage and performance across business premises, ensuring a reliable wireless connection for operation and customer use.

By covering various needs with its NBN, satellite, and added service provisions, iiNet aims to be a one-stop shop for business connectivity.

Plan Options and Pricing

iiNet offers diverse internet plan options designed specifically for businesses, ensuring reliable connectivity with sensible pricing.

Customers can choose from a variety of plans that accommodate different bandwidth and usage needs.

The primary focus is on the iiNet Business NBN and iiNet BizPhone services, both of which are tailored to support the requirements of businesses large and small.

Business Broadband Plans

iiNet Business NBN plans to provide a range of speed and data options to cater to varying business demands.

For example, the iiNet Business NBN 50 Value plan provides 50Mbps during peak business hours at a competitive monthly price.

  • NBN50 Plan: For a moderate usage business, providing up to 50Mbps.
  • NBN100 Plan: Targeted at businesses with high data usage, delivering up to 100Mbps.

Moreover, businesses requiring even greater bandwidth may opt for iiNet’s Fibre1000 plans, which deliver gigabit speeds suitable for large-scale operations with intensive data transfer needs, as highlighted on the iiNet Business page.

As per the NBN Fibre Page, iiNet provides CIS (Critical Information Summary) which also includes pricing as per below. Please note, that they change pricing, and pricing can change due to customer needs, so please enquire directly with iiNet.

iiNet 250 Fibre

Phone and Bundle Deals

iiNet extends its services to include voice solutions with the iiNet BizPhone, a system designed to integrate with the business’s broadband setup.

  • BizPhone: This service is often available as a bundle with iiNet business NBN plans, which can be seen as value-adding for businesses looking to streamline their operations.
  • Business VoIP International Call Pack: Unlimited calls to landlines in our Top 20 international destinations.

In essence, whether a business seeks standalone internet service or a comprehensive package including voice, iiNet presents several options tailored to fulfill those requirements.

While iiNet’s satellite internet plans were not detailed in the provided search results, one can inquire directly with iiNet for solutions if their business is situated in a remote location or requires satellite connectivity.

Performance and Reliability

When evaluating iiNet Business Internet, performance and reliability are crucial elements that directly impact business operations.

iiNet for business has developed a reputation for delivering consistent network uptime and offering robust customer support, which is pivotal for businesses relying on a steady internet connection.

Network Uptime

iiNet Business Internet ensures a high level of network uptime, a critical component for businesses to maintain their online presence and internal workflow.

iiNet’s NBN plans are structured to provide a stable connection, with offerings based on NBN 50 and NBN 100 that cater to different business needs.

According to Canstar Blue, iiNet was rated highly for its network performance, which is indicative of its reliable service uptime.

Customer Experiences

When considering iiNet’s business solutions, feedback suggests a mix of responses. On the positive side, iiNet NBN holds a reputation for satisfactory speeds.

Users rate the customer support at an average level, acknowledging its customer support takes too long and doesn’t understand the customer needs.

In terms of the internet service itself, iiNet business users often note the value for money as an appealing aspect.

The variety of plans and services, with iiNet WiFi options, cater to the unique needs of small businesses, which explicates iiNet’s attractiveness in this segment.

AspectFeedback Score
ValueAbove Average

Business clients also appear to appreciate the bill clarity and contractual flexibility offered by iiNet, simplifying budget management and offering peace of mind for entrepreneurs.

Despite the positives, it is also essential to acknowledge that some users have experienced limitations regarding network performance.

The provided data indicates that while many are satisfied, a smaller portion finds the speed not up to their expectations.

Considering these viewpoints, prospects interested in iiNet’s business offerings can find reassurance in the company’s strong track record and competitive pricing, while they should also weigh the potential for variable internet speeds.


  • David Everson

    Telecommunications & Technology enthusiast, I have worked multiple years in the telco and tech space, so have a strong passion towards delivering terrific insights.

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