Catch Connect is yet another mobile provider in the Aussie telco market. They are known for straightforward and affordable prepaid plans.
Riding on the Optus 4G network, Catch Connect offers appealing prices and competitive data allowances, but comes with some trade-offs.
Let’s explore whether Catch Connect prepaid plans are the right fit for you.
Simple Prepaid Choices
Catch Connect’s strength lies in the simplicity of its offerings. They have a limited selection of prepaid plans, ranging from 30-day to 365-day recharge periods.
These plans offer varying amounts of data, with unlimited standard national calls and texts included across the board.
The prices for these plans are generally attractive, especially when considering their occasional promotional double-data offers.
The only thing I would mention, is that the big price for 365 days could be a turn off for a lot of customers.
The data inclusions, when broken down over 12 months, don’t represent amazing value.
For example, a current promotion offers a 90-day prepaid plan with 20GB of data for $40(currently $20).
This provides enough data for most light-to-moderate users and works out to be a good price point.
Points to Consider: Coverage and Data Speeds
As an MVNO, Catch Connect relies on the infrastructure of a larger carrier – in this case, the Optus network.
This means Catch Connect’s coverage mirrors that of Optus, on the 4G network. Catch Connect does not offer 5G.
While this includes decent coverage across major cities and populated areas, those living in rural regions may experience less reliable service or slower speeds.
That said, with the recent Optus & TPG partnership, terrific rural reception may mean that providers such as Catch Connect will be a player in the regional market.
Additionally, while Catch Connect’s data allowances may seem generous, it’s important to understand that MVNOs typically receive lower priority on the Optus network compared to Optus’ direct customers.
This means that during times of network congestion, Catch Connect users may experience slower data speeds.
This isn’t necessarily a deal-breaker, but it’s a factor to consider if you heavily rely on data for streaming or other intensive online activities.
Customer Service: Manage It Yourself
Catch Connect streamlines costs by providing support primarily through online channels and the app.
Their online knowledge base is okay, and they offer live chat for assistance. If you want to speak to someone, you can call 1300 222 825 during business hours.
The Verdict: An ‘Okay’ Option
Catch Connect prepaid plans occupy a middle ground in the mobile market. They offer competitive prices, reasonable data allowances, and decent coverage for the majority of users.
However, their reliance on Optus’ network structure and online-centric support can create some limitations.
Ultimately, whether Catch Connect is the right choice depends on your individual needs and priorities.
If you’re looking for a no-frills, reliable mobile plan on a budget, and you’re a light-to-moderate data user, Catch Connect can provide a decent solution.
But if you love data, you will need to buy the more expensive prepaid plans, or, look at other providers who may offer more value for less.
