Moose Mobile enters the Australian mobile market with a focus on value and flexibility. Their no lock-in contract plans are designed to suit a range of users, from those needing basic call and text functionality to heavy data consumers.
So who are Moose Mobile? We’ll watch this video below to find out more.
Moose Mobile Plans Structure
Moose offers post-paid options, this means they offer month to month no lock in contracts. Post-paid plans give better data value but require a credit check and typically direct debit set up.
That said, Moose Mobile don’t require direct debit as set out in their critical information summaries and offer a wide variety of payment options.
The Moose plan structure is set up in an easy fashion, they offer 5 core plans with range data allowance options. All plans include Unlimited talk and text along with 5G data access.
The 5G data is throttled to a max speed of 100mbps depending on your network coverage. Moose is offering 5G across all plans is not common amongst Telco providers, such it’s a great incentive for customers.
Moose Mobile Deals
They are currently offering huge deals across all mobile sim plans, we’ll attach some of these plans below, you can get a huge 200GB of data for just $44.80 with the current deals.
Pricing and Value
Moose aims to be competitive, emphasizing value for money and frequent promotional offers.
All plans offer unlimited domestic calls and texts, and the ability to change plans without penalty is a significant plus.
The core plans range from $19.80 to $54.80 per month, all plans include 5G access and unlimited calls +text. The largest plan, the $54.80 plan, includes $400 minutes of international calls + text to ALL countries.
This represents huge values to those high usage users or the users who make tons of overseas calls.
Network and Coverage
Moose Mobile relies on the Optus 4G and 5G network, offering the same coverage and potential speeds as Optus’ own plans.
This translates to a reliable experience for most users, particularly in urban and regional areas. Before signing up, it’s wise to check their online coverage map to ensure service availability in your location.
Moose Mobile Customer Service
A key focus of Moose seems to be their customer service. Online reviews frequently cite their helpful support team and ease of resolving issues. The signup process is also reportedly straightforward.
How To Contact Moose Mobile
For urgent matters, you can call Moose Mobile directly at 1300 566 673.
For non-urgent requests, they recommend emailing admin@moosemobile.com.au with your name, mobile number, email address, subject and message details.
Moose also has a contact form where you can fill in those same details and submit your request or inquiry directly through the website.
In summary, Moose provides both a phone number for urgent issues and an email address and contact form for general customer service inquiries and requests. Their contact information is easily found on their dedicated “Contact Us” webpage.
Moose Reviews and Trust
For me, this was the winning section for Moose Mobile and it’s one that get customers to try them out. Moose have a fantastic online reputation across trusted review sites.
They have a score of 4.5/5 on TrustPilot with over 200+ reviews, to further back them up, they have over 3000 reviews on Product Review with a total rating of 4.7/5.
This is one of the best scores across all telco providers, it’s not often they perform well across both review sites.
Is Moose Mobile Worth The Try?
YES! I would strongly recommend Moose, they offer incredible value across all of their plans, the price structure really suits everyone.
To go with this, the trust factor is also there, knowing that thousands of Australians have left such positive reviews for the company.
Frequently Asked Questions
Moose Mobile offers 5G via the Optus Network on all plans, the 5G speed is throttled at a max speed of 100mbps.
No, Moose Mobile offers a max data allowance of 200GB
Moose Mobile provides their 4G and 5G services using the robust Optus network to ensure widespread coverage and reliable service across Australia.
Moose Mobile have one of the best rating scores across major review sites.
You can purchase and sign up to Moose Mobile via their website.
Yes, you can transfer your number to Moose Mobile. For a full guide, you can visit “How To Transfer My Mobile Number”
Moose Mobile offer International roaming, they do however require an upfront payment of $200 which will act as a credit on your account. If you do not use the total amount, you are eligible for a refund for the unused amount.
Moose Mobile Review
Moose Mobile Review-
Pricing5/5 AmazingTerrific pricing structure that caters to all Australians.
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Trust5/5 AmazingRemarkable scores across Trust Pilot and Product Review indicate a high performing Telco.
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Network Quality4.5/5 Very goodMoose Mobile provides great coverage on the Optus network, even offering 5G across ALL plans.
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International Roaming3.5/5 NormalThe international roaming offers are very limited. That said, they are perfect for domestic use.
What I Loved
- Pricing
- Data
- Simplicity
Opportunities
- International Roaming
- No Value Added Services Such As Streaming