Managing your voicemails effectively is crucial to ensure you never miss an important message.
Imagine having to call the 101 number and wait for each voicemail to play out, with no idea how to manage it.
That’s where Telstra’s 101 MessageBank service comes in, offering a convenient solution to keep on top of your communication needs.
Telstra’s 101 MessageBank provides a personalized answering service that’s easy to set up and manage.
It’s designed to answer calls when your line is busy or when you can’t pick up, greeting your callers with your recorded message for a personal touch.
You can even add a bit of humour to your voicemail, though be warned—it might annoy some people (speaking from experience)!
Knowing how to use 101 MessageBank gives you the freedom to access your messages at your convenience, whether you’re away from your phone or on another call.
Simply dial 101 from your handset, and you’ll be guided through the process of recording your greeting and setting a PIN for secure access.
Setting Up 101 Messagebank
Setting up Telstra’s 101 MessageBank provides you with a convenient voicemail service, ensuring you never miss important calls.
It’s an easy process to activate and customize.
Activating 101 Messagebank
To activate your MessageBank, just dial 101 from your Telstra handset. The first time you call 101, you’ll be guided through a pretty easy setup process.
During this setup, you’ll create a personal greeting for your callers and set up a PIN to secure your voicemail box.
If you’re accessing your voicemail from a phone other than your own, you’ll need this PIN. For more detailed instructions, check out the Telstra MessageBank setup page.
For more detailed instructions, visit the Telstra MessageBank setup page.
Using Messagebank Features – Telstra MessageBank Number
After setting up your MessageBank, accessing and using its features is straightforward:
- To listen to messages: Dial 101 and follow the voice prompts to hear your voicemails.
- To manage greetings: Call 101 and choose the option to change your greeting to personalize your MessageBank further.
Your voicemail settings can also be turned on or off directly from your device. For example, in your iPhone settings, just turn off MessageBank.
For specific device instructions, you can go to Telstra’s MessageBank Service page.
Troubleshooting and Managing
In this section, you’ll find solutions for common issues with 101 Messagebank and guidance on how to disable the service if you no longer require it.
So let’s explore how to fix issues with your MessageBank.
When Messagebank Isn’t Working
If you’ve dialled 101 and your Messagebank service isn’t working as expected, first check for network issues or service outages that could be affecting your connection.
If there’s no wider issue, attempt to reset your Messagebank by turning it off and on again.
For step-by-step instructions, visit Setup and manage Messagebank – Telstra.
If problems persist, contacting Telstra for direct support may be necessary, as they can check on their back-end system.
How To Turn Off Telstra MessageBank

When you decide it’s time to turn off Messagebank 101, the process is straightforward:
- Open the My Telstra app
- Go to Services and select your service
- Tap on Menu or the three vertical dots
- Choose Manage your MessageBank
This will remove the voicemail service, preventing it from taking messages when you can’t answer the phone, so be careful!.
Typically the changes will take effect within 10 minutes, however can take up to 24-48 hours, you can also reset your network setting to potentially make it faster.
Conclusion
In conclusion, Telstra’s 101 MessageBank is an invaluable tool for managing your voicemails with ease and efficiency.
Its personalized answering service, user-friendly setup, and flexible access options ensure that nearly anyone can set it up and use it.
If you would like more information regarding Telstra MessageBank, make sure you checkout the official Telstra page.