NBN Fixed Wireless Explained!

Fixed Wireless

Ever feel stuck in the internet slow lane, especially when you live a bit further out? Traditional cable broadband might not reach everyone, but guess what! NBN Fixed Wireless is here to blast you into the fast lane with radio signals.

That’s right, instead of relying on cables, Fixed Wireless NBN uses radio waves to zip your internet data to your home. This is a game-changer for rural and remote areas where houses are spread out and cables just aren’t an option.

So, if you’ve been dreaming of high-speed internet for your slice of paradise, Fixed Wireless NBN might be your ticket to streaming bliss and lightning-fast downloads.

That said, we’ll go into some detail about the tech type and potentially better options.

NBN Fixed Wireless

The technology behind NBN Fixed Wireless involves the installation of an outdoor antenna at the customer’s premises, which communicates with a nearby base station.

This connection bypasses the need for telephone lines or cable systems, offering an independent pathway for internet connectivity.

Moreover, the network is designed to provide consistent performance by limiting the number of premises connected to each fixed-wireless cell.

As the NBN continues to evolve, enhancements in speed and capacity are being implemented to meet growing demands.

The introduction of higher-speed plans ensures that NBN Fixed Wireless will remain a reliable internet solution for areas where wired connections are not feasible.

However, In 2024, we are seeing the emergence of the 5G rollout as well as Elon’s Starlink, which are now great alternatives for those regional customers who have had issues with Fixed Wireless in the past.

Understanding NBN Fixed Wireless

Fixed Wireless NBN is an integral part of Australia’s NBN providing connectivity solutions to areas where traditional cabling is not feasible.

Typically this means, it’s for customers who lives out of range, on farms or really rural locations.

The Basics of NBN

The NBN is Australia’s nationwide project to upgrade existing internet infrastructure. This roll-out involves various modern technologies, including Fibre to the Node (FTTN), Fibre to the Premises (FTTP), Fixed Wireless NBN along with other tech types.

This helped Australia with widespread access to fast and reliable broadband services. The aim was to connect Australian residences and businesses to high-speed internet, irrespective of their location.

Fixed Wireless NBN Overview

NBN Fixed Wireless offers broadband services to remote and rural Australian localities via radio signals. Unlike wired connections, Fixed Wireless does not require extensive in-ground infrastructure but relies on transmission towers to provide internet connectivity over distances.

Residents in eligible areas install an outdoor antenna, which communicates with the nearest NBN tower, linking them to the broadband network.

Various providers offer Fixed Wireless NBN plans, with the infrastructure designed to support multiple premises without signal degradation, ensuring a constant and reliable connection.

Unlike other tech types, NBN Fixed Wireless does get impacted by environmental factors, so the service can experience issues from time to time.

Technology and Infrastructure

NBN Fixed Wireless

Fixed Wireless NBN embodies a streamlined approach to broadband connectivity. This technology employs wireless signals coordinated between a land-based station and your receiver equipment, providing a reliable internet link where traditional methods may be less practical.

How Fixed Wireless Works

Fixed Wireless relies on radio signals transmitted between two points, a method considerably different from wired connections. Data traverses from a fixed wireless tower, also known as a transmission tower, to the recipient’s premises with a clear line of sight being essential.

The signals cover distances up to 14 kilometers, connecting homes or businesses even in remote or rural locales to the broader nbn network.

The issue I’ve seen firsthand in my telco experience is that even with the satellite close by, trees and other things can impact the connection.

Fixed Wireless Equipment

The equipment needed for a Fixed Wireless NBN service includes an outdoor antenna, which is typically mounted on the roof of a residence or building.

This antenna captures the radio signals, delivered from the nearby transmission tower.

Following the outdoor antenna, a cable runs into the premises to a connection box or indoor unit, establishing an Internet connection that can then be utilized by devices within the space.

Fixed Wireless Service Classes

Source : NBNCo

If you’re in an NBN Fixed Wireless area, you need to understand the service class, as with any other nbn type, various factors will play into your service class. Each service class represents a specific stage in the infrastructure’s rollout.

  • Service Class 4: This class indicates that a location is slated to receive Fixed Wireless service, but the necessary infrastructure, such as the wireless tower, is not operational yet. Those with this classification cannot obtain an active connection until further development is completed.
  • Service Class 5: Once the infrastructure upgrades are in place and the wireless tower is functional, a property is deemed to be servicing Class 5. It is at this point that households or businesses can request an installation and activation of services.
  • Service Class 6: An order for a Fixed Wireless service can be placed since the antenna and the NBN connection device (NTD) are installed, with activation expected within 24 hours of modem installation.

The Fixed Wireless connection is designed to cater to areas where direct fiber connection is impractical. It relies on radio signals to link a property to the NBN network.

These service class statuses often serve as a guide for residents and service providers alike, easing the process of identifying readiness for NBN Fixed Wireless services.

If you’re unlucky enough to not yet be ready for Fixed Wireless, consider the 5G alternatives.

Installation and Setup

Knowing the key phases of your Fixed Wireless NBN installation process (before, during, and after) will help streamline the experience and get you connected faster and without issues.

Before Installation

To begin the Fixed Wireless NBN installation, you should place an order with your desired service provider. Upon ordering, an installation appointment will be scheduled, during which an installer will come to the premises.

You will need to be home for this, so make sure you book the appropriate appointment. Your home should be prepared for the visit, ensuring easy access to where the network termination device (NTD) will be installed.

You can find a full guide about your NBN Modem & NBN NTD Box in our exclusive, all you need to know about NBN Modems & NBN Box article.

Installation Process

On the appointed day, a certified installer will arrive to set up the Fixed Wireless NBN. They will install an nbn installation box outside the premises, which connects to the internal NTD.

This device is needed as it translates the radio signals into a wired ethernet connection. The equipment installation process usually involves:

  • Mounting the nbn outdoor antenna
  • Connecting the antenna to the NBN installation box
  • Establishing the connection from the box to the NTD inside the home
  • Testing the connection to ensure active internet service

The technician will ensure connectivity, but setting up a separate Wi-Fi router, if applicable, may need to be done by the residents.

After Installation

Following the physical setup, you can now connect devices either via Ethernet or Wi-Fi to the newly installed router.

If there are any issues with the connection after the installer leaves, reaching out to your service provider for support is recommended.

To maintain a robust connection, regularly check the installed equipment for any visible issues and report any abnormalities to the service provider.

Performance and Connectivity

To make the best internet choice with Fixed Wireless NBN, get the facts on its performance and connectivity. We’ll dive into speeds, data plans, and what makes your connection tick (or lag!)

NBN Fixed Wireless Speed and Data Plans

Fixed Wireless NBN offers various speed tiers to cater to different user needs. Speed tiers reflect the maximum download speeds and upload speeds you can achieve.

For instance, some plans may offer 25 Mbps download and 5 Mbps upload as standard, while others may provide faster tiers offering 50 Mbps download and 20 Mbps upload speeds. 

Unlimited data plans are also available, ensuring that users do not have to worry about exceeding data caps.

  • Typical evening speeds: This term refers to the average speed a user can expect during peak times, usually between 7 pm and 11 pm. Providers often publish these figures to give users a realistic expectation of daily use.
  • Latency: An important aspect of connectivity, especially for real-time applications like gaming or video conferencing. Fixed Wireless NBN typically exhibits higher latency compared to wired connections due to the nature of wireless transmission.

Network Performance Factors

Several factors can affect the network performance of a Fixed Wireless NBN connection:

  1. Congestion: During peak hours, more users are online which can lead to reduced speeds due to increased traffic on the network.
  2. Distance from the tower: The further a premise is from the NBN transmission tower, the potential for slower speeds increases.
  3. Environmental factors: Weather conditions and physical obstructions can also impact the signal quality and thus the performance of your Fixed Wireless NBN service.

To maximize the maximum speed of their Fixed Wireless NBN service, users are advised to consider these factors and choose an appropriate NBN plan that fits their needs in terms of both speed and data allowance.

Providers’ specific network architecture and technology upgrades can also play a role in the overall performance and experience.

Plans and Providers

Here are some of the best Fixed Wireless providers in Australia.

Choosing a Fixed Wireless Plan

Choosing the right Fixed Wireless NBN plan is pivotal for a satisfactory internet experience. Plans typically start at the NBN 25 speed tier and can go up to NBN 50, depending on the provider and area capability.

For heavy users or households, potentially look into Starlink or 5G as it may be a better suited option, although more expensive.

Challenges and Limitations

Fixed Wireless NBN offers connectivity solutions, particularly for remote areas, yet certain factors can pose challenges and restrictions to its performance. This can be super frustrating, so it’s important you know how to deal with it.

Environmental Considerations

The efficacy of Fixed Wireless NBN can be significantly influenced by environmental elements. For instance, dense foliage can attenuate signal strength—trees and other obstacles such as steel sheds might reflect or absorb radio waves.

This necessitates careful placement of transmission equipment to ensure optimal signal transparency and minimize interference.

Network Congestion and Speed

Network congestion is a pivotal concern, particularly during peak hours. Users may experience reduced evening speeds, as the system struggles with increased traffic.

Providers manage congestion through various capacity planning measures, but users on the same tower can still have a diminished experience during heavy usage periods.

Upgrading and Scaling Up

The Fixed Wireless NBN is undergoing significant enhancements to meet the evolving needs of regional Australia.

These upgrades facilitate improved connectivity and higher speeds, ensuring that users have access to faster and more reliable internet services.

Even so, it’s still not the best available for many and if possible, look at the FTTP upgrade if NBN plan on doing son.

Available Upgrades

Fixed Wireless Plus is a notable upgrade currently available, allowing for increased capacity on the NBN fixed wireless network. With Fixed Wireless Plus, customers experience an uplift in performance, specifically during busy periods like the evenings.

The program aims to provide homes and businesses with a more stable and consistent connection, capable of handling multiple devices at once and delivering speeds sufficient for high-demand usage.

Recent NBN updates involve a $750 million investment, with $480 million funded by the Australian Government, marking a significant commitment to the enhancement of the fixed wireless network.

These upgrades are designed to significantly expand coverage and improve wholesale speeds available to thousands across the country.

Transitioning to Higher Speed Tiers

Transitioning to higher speed tiers, such as NBN 50, is now more accessible due to the network’s upgrades.

The nbn’s enhancement efforts have resulted in making faster tiers available, which means customers can now readily upgrade to higher speeds, like the Fixed Wireless Plus speed, which can potentially reach up to 75Mbps download speeds depending on the plan provided by the NBN service provider.

For example, Fixed Wireless NBN plans are structured across several speed tiers, and customers can select the speed tier that best suits their needs.

Factors such as congestion and the customer’s specific plan can affect the actual speeds achieved, so choosing an appropriate tier and plan is crucial for optimizing one’s internet experience.

Regional and Remote Connectivity

Expanding internet access in Australia’s less populated areas, the NBN provides regional and remote communities with improved connectivity options.

The deployment includes technologies such as Fixed Wireless and satellite services, which play significant roles in bridging the digital divide.

Alternate Solutions for Remote Premises

For premises located beyond the reach of Fixed Wireless or where the topography is challenging, the NBN extends services through its Sky Muster satellite system.

The satellite service provides connectivity by relaying signals to and from strategically placed ground stations across Australia.

This ensures that remote areas, which are often underserved by other telecommunications infrastructure, have access to education, health, and business services similar to metro areas.

The emergence of 5G and Starlink now offers people in regional area’s the chance for much faster and reliable services.

Future of Fixed Wireless NBN

NBN Fixed Wireless

NBN Fixed Wireless is on a trajectory towards continuing to improve the network and experience. It will strive to meet increasing data demands with the incorporation of emerging technologies and the potential expansion into 5G.

I’m quite worried with how 5G may make this technology absolute in the coming years, as providers like Telstra are already at 87% 5G expansion.

5G and Beyond

The integration of 5G technology with Fixed Wireless NBN is seen as a pivotal evolution. 5G promises greater speeds and lower latency, representing a leap forward from the current capabilities.

This combination has the potential to redefine rural and regional broadband, making it more competitive with urban internet speeds.

Future upgrades are expected to not only enhance user experience but also expand the capabilities of Fixed Wireless NBN to support upcoming innovations and a growing number of connected devices.

I can see a potential joint technology type of 5G and Fixed Wireless in the future for regional customers.

It’s also important to note, that Starlink is now starting to get more market share in Australia and is a formidable competitor.


  • David Everson

    Telecommunications & Technology enthusiast, I have worked multiple years in the telco and tech space, so have a strong passion towards delivering terrific insights.

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