Optus has successfully blocked more than 200 million scam and spam calls through its innovative Call Stop feature, potentially saving Australians up to $250 million in avoided losses.
This network-level solution, launched to tackle the growing problem of phone scams, is proving to be a major step forward in protecting Australians from financial fraud.
Optus Call Stop: A Powerful Defence Against Scams
Optus designed the Call Stop feature to intercept and block scam and spam calls before they reach customers’ phones. Since its launch, Call Stop has stopped millions of unwanted calls, actively shielding Australians from the growing threat of phone scams. Given that Australians lost over $3.1 billion to scams in 2022, Call Stop’s impact is immense.
Optus uses advanced algorithms and data analysis to identify suspicious call patterns. Once the system flags a call as a potential scam, it blocks the call at the network level, ensuring it never disrupts the recipient’s day or compromises their security.
Significant Financial Impact
By preventing these fraudulent calls, Optus Call Stop has potentially saved Australians up to $250 million. This figure reflects not only the direct financial losses that could have occurred had these scams succeeded but also the time and stress avoided by eliminating these intrusive calls.
Optus integrates Call Stop as part of its broader effort to protect customers and enhance network security. Call Stop operates automatically, offering continuous protection at no additional cost to customers, without requiring any action from them.
Ongoing Commitment to Customer Security
Optus’s Call Stop is just one example of the company’s commitment to enhancing customer security. Another initiative, SafeCall, developed in partnership with Westpac, further strengthens protection against phone scams. These efforts demonstrate Optus’s dedication to staying ahead of cyber threats and ensuring that its customers are well-protected.
Optus Call Stop has already made a significant impact by automatically protecting all customers from unwanted scam and spam calls. This powerful tool is pre-enabled across the Optus network, ensuring that every customer benefits from this added layer of security without needing to take any action.
Optus’s proactive approach to combating phone scams is making a real difference in the lives of Australians. By continuously innovating and enhancing its security features, such as Call Stop, Optus is helping to reduce the number of people falling victim to these harmful scams.
This initiative has already saved Australians millions of dollars and spared them from considerable stress, reinforcing Optus’s commitment to keeping its customers safe.
