Why isn’t my internet working?
Work through a few checks to narrow down a device, Wi-Fi or service problem, then open the guide that fits.
This helps you choose your next check. It does not test your connection or detect an outage. Your answers stay on this page and disappear when you leave.
Is the problem on every device?
Prefer to read a guide?
For an nbn service, nbn network status is one check. If no outage is listed but the fault continues, contact your internet provider.