How To Set Up & Use Optus Voicemail

Optus Voicemail

Life gets hectic, and sometimes those phone calls just have to wait. But that doesn’t mean you should miss out on important messages.

That’s where Optus Voicemail swoops in to save the day! If you’re an Optus customer, setting up voicemail is a breeze, giving you that extra layer of flexibility so you never miss a beat.

Activating Your Optus Voicemail – It’s Simple!

Ready to get started? Here’s the lowdown:

  1. Dial 321: From your Optus mobile, simply punch in 321 and follow the prompts to activate your voicemail.
  2. Personalize Your Greeting: Make your voicemail your own by recording a unique greeting. Let your personality shine through!
  3. Secure Your Messages: Set a strong PIN to keep your messages safe and sound. Make sure you remember the pin.

Yes, it’s really that simple! Now let’s get into how you can access your voicemail and some other features you can access.

You can also set up your Optus Voicemail via the App or by calling:

  1. Dial 1509 from your mobile (free call)
  2. Select the Voicemail option
  3. Choose the Activate or Deactivate option

This is also a great way to turn off your voicemail. You can also contact Optus support if you get stuck at this step or have a unique technical problem.

Accessing Your Optus Voicemail

Checking your voicemail is a piece of cake, whether you’re with your trusty mobile or using another phone:

  • From Your Optus Mobile: Dial 321, enter your PIN, and listen to your messages.
  • From Another Phone: Dial your full Optus number, enter your PIN when prompted, and away you go!

Optus Voicemail Features

Optus voicemail isn’t just about listening to messages. You’ve got a whole toolkit to manage missed calls like a pro:

  • Call Diversions: Busy or can’t answer? Divert your calls straight to voicemail with a few taps through the app. Never miss a call again!
  • Voice-to-Text: Forget listening! Convert those voicemails into text messages and read them on the go.
  • Reminders and Notifications: Set reminders to call people back, and get SMS alerts when you’ve got new messages waiting.
  • My App Management: You can easily add or remove your voicemail by using the MyOptus App.

Voicemail While Roaming – Stay Connected Globally

Heading overseas? Optus Voicemail’s got your back! Just keep in mind those roaming charges can add up:

  • Accessing From Abroad: Dial +61411000321, followed by your full mobile number and PIN.
  • International Roaming Charges: Check Optus’ roaming rates before you jet off to avoid any bill shock.

Be mindful that when you call voicemail from outside Australia, international roaming charges will be in place.

These can add up quickly, and the cost can vary depending on the country you’re in. To understand these rates and how you can manage costs, take a peek at conversations and advice found on Whirlpool Forums.

Remember, these charges will apply to both listening to and leaving messages, so it’s wise to check your options before you travel.

Final Thoughts!

Optus Voicemail is like your very own phone assistant, ready to catch those calls when life gets in the way. It’s incredibly easy to use and set up with no hassles.

I personally love the My App features and feel as if the overall service is incredibly easy to manage.

Frequently Asked Questions

The Optus Voicemail number is 321, if you are overseas, you can dial Dial +61411000321, followed by your full mobile number and PIN.


  • Michel Elijah

    Tech expert and strong interest in telco. I've worked in the tech industry for 4 years and have always had interest with mobile and internet providers.

    View all posts
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