If you’re thinking about switching mobile providers, Aldi Mobile might be on your radar.
Indeed, with its competitive pricing and value-packed plans, Aldi Mobile has significantly impacted the Australian telecommunications market.
In this review, we will explore everything about Aldi Mobile, from who Aldi Mobile are, up to the value of their mobile plans, network performance, and customer support.
So, without further ado, let’s jump into this Aldi Mobile review.
About Aldi Mobile
Before diving into the details, let’s explore who Aldi Mobile is, how they operate, and what they offer to the average telco consumer.
Aldi Mobile operates as a Mobile Virtual Network Operator (MVNO) that leverages the Telstra network to provide extensive coverage across Australia.
For those who don’t know, the Telstra network is the most powerful network in Australia, with huge 5G coverage to most Australians.
Aldi Mobile’s services range from PAYG (Pay As You Go) options to various mobile plans, including family plans with huge data inclusions.
Although they do look like post-paid plans, Aldi Mobile is a Prepaid mobile service provider.
They offer connectivity across multiple network generations including 4G, and as seen by recent updates, 5G capabilities are now available on plans with a certain spend.
They distinguish themselves with a straightforward approach to mobile plans, emphasizing cost-effectiveness without compromising on quality.
Aldi Mobile Plans
Aldi Mobile offers a diverse range of mobile plans that combine the performance of both 4G and 5G networks, catering to the varied pricing preferences and needs of consumers.
They provide the following plan options:
PAYG (Pay As You Go) Plans
Aldi Mobile’s PAYG plans are ideal for users who prefer flexibility or have sporadic mobile usage patterns. These plans come with a 365-day expiry, allowing occasional calls, SMS, and data without monthly fees.
Additionally, Aldi Mobile charges $5 for the PAYG Starter Kit, which includes the standard 3-in-1 physical SIM options to support all devices.
Lasting for a full year, this plan is an excellent choice for those who want to keep their mobile numbers but do not plan to use call, text, or data services regularly.
Aldi Mobile Plans
These are 30-day prepaid plans tailored to customers with more regular usage, including numerous options for voice calls, SMS, and data usage.
On the cheaper end of the scale, they offer decent data for as low as $19 per month, with huge data at $59 per month.
Here is a comprehensive breakdown of the plan features for Aldi Mobile:
As you can see, most features are available across all plans, with price dictating higher performance. For instance, the $59 Plan offers the fastest speed.
Overall, the value of these plans is immense. Specifically, the $39 Plan stands out as an attractive option, offering substantial data and fast speeds.
Aldi Mobile Data Plans
Specifically designed for tablets and dongles, they come with a 365-day expiry, offering more freedom and data options for devices that are not primarily used for calling and texting.
The plans are quite expensive in my opinion, I understand the year long expiry, but for the data allowance available and price, you’re better off finding alternative solutions.
Aldi Mobile Family Plans
Aldi Mobile caters to households too by offering family plans that allow sharing of calls, SMS, and data among multiple users, aligning with the need for a collective family option.
The costing works out as follows, based on the price and number of services.
| Aldi Mobile Plans | $55 Plan | $95 Plan | $125 Plan |
|---|---|---|---|
| # of Services | 2 | 4 | 6 |
| Cost Per Service | $27.50 | $23.75 | $20.83 |
| Data Split | 25GB | 25GB | 25GB |
As you can see, the higher the plan, the better value for your family. Surprisingly, the data per user remains the same across all plans.
Getting Started with Aldi Mobile
Starting with Aldi Mobile involves two key steps for newcomers: obtaining the SIM card and activating the service.
These essential tasks are designed to be simple, offering straightforward procedures and clear instructions to accommodate Australians.
Purchasing a SIM Card
If you choose to join the Aldi Mobile network, your first step involves purchasing a SIM card.
Typically, the Aldi Mobile starter pack SIM card costs $5 and includes the same amount in credit for the Pay As You Go service.
Alternatively, you can buy the plan of your choice by paying the listed plan value on the website.
You can purchase these SIM cards either online or at a retail location.
Activation Process
After obtaining a SIM card, the next step involves activating it.
The activation process is straightforward and online, requiring identification documents such as a driver’s license or passport.
If you have a Starter Pack voucher, select the “I have a voucher” option during activation. Then, enter the voucher code to start using Aldi Mobile’s data and calling plans.
Aldi Network Coverage and Performance
ALDI Mobile provides its services via the Telstra Wholesale Mobile Network, which covers more than 98.8% of the Australian population.
This means you get access to one of the country’s largest and most reliable networks at a fraction of the cost. In metropolitan areas, you can expect strong signal strength and fast data speeds.
Rural and remote areas also benefit from decent coverage, although performance may vary, that said, Telstra do have the best rural coverage in Australia.
Overall, Aldi Mobile’s network performance is commendable, providing reliable connectivity for most users.
If you want to see how you would go on the Aldi Mobile Network, visit their mobile coverage page, and enter your address.
International Calls and SMS
Aldi Mobile’s international calls and texts work well for users who require frequent communication with overseas contacts.
However, they only offer calls and texts to certain countries.
For example, unlimited standard international calls and SMS are available on plans such as the $25, $29 5G, $39 5G, $49 5G, and $59 5G Mobile Plans, as well as Family Plans.
These plans cover 15 countries, including Canada, China, and France, providing a considerable reach for those wishing to stay in touch with friends, family, or colleagues abroad.
For those with ties beyond these nations, I recommend considering alternative providers that offer more comprehensive international features.
Data Roaming Options
For Aldi Mobile customers traveling outside of Australia, the provider enables mobile service usage in selected overseas countries through international roaming.
Aldi Mobile lists specific rates and providers for international roaming, allowing customers to understand and plan their usage costs. You can find more information on Aldi’s Data Roaming page.
However, based on the value, I also recommend considering travel SIMs from other providers, as the data roaming on these plans is not great.
Customer Support
Aldi Mobile offers a variety of options for customer support, ensuring every user can get the assistance they need, whether through direct contact or digital platforms.
For customers looking to speak with a representative, Aldi Mobile provides phone support. Agents are available from Monday to Sunday, from 8:00 am to 9:00 pm AEDT.
Customers can dial 2534 for free direct calls from an Aldi Mobile phone. Alternatively, calls from other phones within Australia can be made to 1300 989 000.
For those requiring a translator, services are accessible by calling 13 14 50 and requesting to be connected to Aldi Mobile.
Self-Service with My ALDI Mobile
The My ALDI Mobile online account enables you to manage your services efficiently.
By logging into the portal, you can check account balances, top up credit, and review your usage history.
These self-service features provide a quick and convenient way for users to control their mobile services without needing direct customer service interaction.
Final Thoughts On Aldi Mobile
Aldi Mobile stands out as a compelling choice for budget-conscious consumers seeking reliable mobile services without sacrificing quality.
The ease of signing up, combined with value-packed plans and strong network performance, makes Aldi Mobile a viable provider for many.
Additionally, the benefits of data rollover, family plans, and 5G speeds further enhance its overall appeal. Meanwhile, accessible and helpful customer support ensures you’re never left in the lurch.
On the other hand, if you heavily rely on data roaming or international features, I recommend considering an alternative provider, as there is better value available in the market.
Therefore, if you’re considering a switch, Aldi Mobile is definitely worth a closer look.
FAQ
ALDI mobile operates on the Telstra wholesale network, which provides extensive coverage across Australia, delivering reliable service in many urban and regional areas.
Customer support can be accessed by calling 2534 (ALDI) free from your Aldi Mobile or 1300 989 000 from other phones within Australia.
Support hours are from 8:00 am to 9:00 pm AEDT, Monday to Sunday, and support tickets are also available for assistance. More details on support options can be found here.
Aldi Mobile offers various plans with 365-day validity that cater to different user needs. These long-term plans are designed to provide value and convenience, eliminating the need for monthly recharges.
International roaming with ALDI mobile is available and enables you to make and receive calls, send texts, and use data in selected countries outside of Australia.
To activate an ALDI mobile Starter Pack voucher, simply visit the ALDI mobile website or use the mobile app, enter the required details along with the voucher code, and follow the prompts to complete activation.
Activating the ALDI mobile service includes purchasing a SIM pack, choosing a plan, and following the simple activation process either online through the ALDI mobile website or by using the ALDI mobile app.
No, as of June 2024, Aldi Mobile only offers physical sim cards.
