Australians looking to save a few bucks on their internet bill often turn their eyes towards Kogan. They’re known for their cheap prices, but does that mean their NBN service is any good?
We put Kogan NBN to the test, looking at speeds, reliability, customer service, and the overall value proposition to see if it’s a worthwhile option or if you’re better off spending your money elsewhere.
The Kogan Advantage: Price
Plan | Monthly Cost | Speed | Contract | Special Offer |
---|---|---|---|---|
Bronze | $53.90 | 25 Mbps Download / 4.25 Mbps Upload | No Lock-In | $63.90 after 3 months |
Silver | $58.90 | 50 Mbps Download / 17 Mbps Upload | No Lock-In | $68.90 after 3 months |
Gold | $68.90 | 90 Mbps Download / 17 Mbps Upload | No Lock-In | $78.90 after 3 months |
Platinum | $99.90 | 200 Mbps Download / 17 Mbps Upload | No Lock-In | Always $99.90 |
Let’s address the elephant in the room: Kogan’s NBN plans are super affordable. We’re talking about some of the cheapest on the market.
This is a major draw, especially for budget-conscious users needing basic connectivity.
If you’re just browsing the web, checking emails, and occasionally streaming a show on Netflix, Kogan might seem like a no-brainer.
That said, they do offer really fast speeds on their Diamond and Platinum plans.
The Speed Factor: Pretty Good!
Kogan provides competitive options, especially for those looking for great value on their internet plans.
While speeds can vary, especially during the busiest times of the day (7 PM – 11 PM), Kogan still offers solid performance.
It’s important to remember that many factors, such as line quality and network congestion, can affect speed, and this can vary by location.
For those on the basic NBN 12 or 25 plans, Kogan consistently delivers the speeds you need for everyday tasks like browsing and streaming.
And even on higher-tier plans, many users enjoy strong performance most of the time, making Kogan a worthy contender in the NBN market.
Reliability: 8.5/10
Kogan’s NBN service generally provides a dependable connection for most users. While there may be occasional slowdowns or brief interruptions, this is something many ISPs face, and Kogan is no exception.
What stands out is Kogan’s commitment to improving its service continually. For many, the overall experience is smooth, with reliable performance for daily internet needs.
Customer Service Quality
Kogan’s customer service is focused on ensuring that you get the help you need.
While it might take a bit of patience to reach a representative, once you do, they are dedicated to resolving your issues.
The online support options are improving, with resources available to help you troubleshoot and resolve common problems quickly.
For those who are patient, Kogan’s customer service will get the job done.
Who Is Kogan NBN Best For?
Kogan NBN is a fantastic choice for:
- Value seekers: Kogan offers some of the most affordable plans, making it perfect for those who are budget-conscious.
- Casual users: If your internet usage is light, such as browsing, emailing, and occasional streaming, Kogan delivers exactly what you need.
- Tech enthusiasts: If you’re comfortable setting up your own modem and handling minor tech issues, Kogan provides great flexibility and control over your setup.
The Verdict – Kogan NBN Review
If you’re keeping a close eye on your budget and have basic internet needs, Kogan NBN is definitely worth considering.
While you might notice some fluctuations in speed from time to time, especially during peak hours, Kogan still delivers solid value for what you’re paying.
Now, if speed, reliability, and quick support are at the top of your list, you might want to consider bumping up to a higher speed tier or even looking at other providers.
But here’s the thing—Kogan Internet is a great choice for a lot of people.
Would I recommend Kogan Internet? Absolutely! The reality is, for many folks, Kogan offers an affordable and reliable option.
The reviews on Product Review speak for themselves—lots of happy customers and a customer service team that’s truly engaged. That’s a big win in my book.
Just keep in mind that your experience can vary based on where you live and the type of NBN technology in your area.
Our review is based on our own experience, so yours might be a bit different, but it’s definitely worth giving Kogan a shot!